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Customers, Help
We understand that can be trickier to get into store and so we have launched a new range of online services to help:

We have a new portal that allows you to manage your existing pawnbroking loans. You now can view your balance, make partial payments, renew or redeem your item online.

Looking for a new pawn loan but can’t get into store? Our dedicated valuations team are on hand to give you a quote. We’ll then send you a fully insured post bag, so you can post your item to us, e-sign the contract and have the money in your account the same day.

For the first time we have introduced our range of new jewellery online, you can now get the same great value from the comfort of your own home as you do in store.

These new services run along side our existing online offerings, including the personal loans portal, that allows you to manage an existing personal loan and our sister site offering a stunning range of pre-owned jewellery and watches.

We are delighted to be able to offer more ways for you to get to the products and services you need, but we believe there is still a place for our 250+ stores. Our stores are at the heart of everything we do, and our teams ensure they are part of the communities they serve. As an essential service provider, you can rely on us to remain open, as long as it is safe to do so, while we continue to fight this virus and beyond.

However you choose to use us, we are here to support you and we will do everything we can to help you at this difficult time.

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By H&T Pawnbrokers