Harvey & Thompson Pawnbrokers Cosham
Harvey & Thompson Pawnbrokers Cosham
Welcome to H&T Cosham, your friendly local branch!
We are a small friendly pawnbrokers, jewellery retailer and money services provider based in the pedestrianised area of the High Street in Cosham centre, close to Nationwide bank. We are easy to get to, being just 5 minutes` walk from the train station and Cosham Bus Interchange. For those driving to us, we`re conveniently located just a minutes` walk from Wootton Street pay and display car park. If you`re having trouble finding us, give the team a call on 02392 389940 and we`ll be happy to direct you.
Our team are committed to all customers and as they are all local to the area, bring a real sense of community to the store. Whether you have come to see us to browse our amazing range of new and preowned fine jewellery and watches, or you`ve come to take advantage of our money services, you`ll receive a warm welcome. We strive to create a relaxed atmosphere in-store, and encourage you to come along for an informal chat anytime.
We open from 9am to 5.00pm, 5 days a week: from Monday through until Friday, and we are closed on Saturday and Sundays. We would love to see you again as a returning customer, or to meet you for the first time if you haven`t visited the store before.
MAIN SERVICES
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We lend on gold, jewellery and watches. Use your assets to raise money both in-store and online. Loans over six months.
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Jewellery and Watches
We have thousands of pre-owned and new items of jewellery and watches on both our website and in our stores, all at great value.
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We stock a great range of Travel Money in all of our stores, and are amongst the best value providers both online and on the high street.
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We offer instant valuations in store and online on gold and other precious metals, regardless of the condition.
OTHER SERVICES
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Send and receive money anywhere in the world with our secure Western Union service, available in-store only.
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We are one of the few remaining high street businesses which cash cheques. This service is available in store only and requires ID.
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We offer a range of affordable jewellery repairs on both watches and jewellery. All work is guaranteed at affordable prices.
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Watch Repairs
We are the UK’s leading pawnbroker with over 280 stores. Established in 1897 we are passionate about the communities we serve.
NEARBY H&T STORES
FAQS
- Pawnbroking
- Personal Loans
How can I pay back my pledge?
You can pay either instore, online or by phone. Instore we accept cash as well as card (we do not accept credit cards).
What is paydown and how does it affect my loan?
Paydown gives you the facility to make regular payments over the loan term by paying part of the principal loan amount and interest which may result in you paying less over the loan term. Each time you make a payment it starts the contract for a further six months, of which interest is still applied.
What are Partial Payments?
You can make a payment towards your loan at any time and the more you pay, the more your balance comes down, which means you repay less interest overall. Partial payments do not affect the contract terms and do not prevent your item going to auction but may help to ensure you get your item back by paying some money towards your loan. In the event your item does to go to auction, you will receive a refund of the partial payments made.
What if I need more time to pay to get my item back?
Firstly, please don’t worry, we will always try to work with you and come to an arrangement which suits your personal circumstances. At H&T we want you to get your item back and therefore, we provide one month’s grace before the item(s) is sent to auction on every pawnbroking contract (interest is still charged during this grace period). Other options available include renewal, partial payment or paydowns, all of which can help you get your item back. Our store colleagues are here to help you, please get in touch to find out more about how we can support you.
Can I pay off my pawnbroking loan early?
Yes, you can pay off your loan in full at any time either instore, online or by phone. Interest is charged daily, and we apply a 28-day minimum charge to all pawnbroking loans. This applies to all pawnbroking customers who transact with us. This means that if a customer redeems, renews, or pays down between days 0-28 they will pay the full 28 days interest. From day 29 onwards interest accrues daily. Both the pre contract and agreement documents contain an explanation of the 28-day charge. This does not affect a customer’s right to withdraw within 14 days of the agreement being completed.
You have asked me to speak to a central team and not the store, why is this?
In a small number of cases, your pawnbroking agreement will be passed to our specialist support team who are trained in making sure that the pawnbroking product is still suitable based on your personal circumstances. This team will support you if needed and ensure you are aware of your options.
Where is your Customer Service team based, and why are they different to a store?
Our customer service teams are based in our Liverpool support centre. They are not based instore for a number of reasons. Firstly, being in an office we can offer our customer support outside of core retail hours when our stores are typically closed. They can also offer tailored support to our customers in need. There are many ways to contact our support centre, including by phone on 0800 838 973, via email on info@handt.co.uk or click the live chat
button to speak to our team.
Can I come back and borrow more?
When taking out a pawnbroking contract we will ask you how much you want to borrow, along with reviewing the maximum loan amount based on the individual items value. If you originally borrow less than the maximum loan amount, you can borrow more by paying off the initial loan and any accrued interest and starting a new contract for a higher loan amount.
Can someone else pick up my item for me?
Yes, they can, as long as they have the original loan agreement and pay off the loan amount and any interest accrued.
What if I have lost my pawnbroking contract?
If you have lost your contract and your item(s) are below £5,000 please visit your store. They will verify you are the account holder, and you will be required to complete an Affidavit which the store will print for you, and you will be charged a fee for this.
If your item(s) amount to £5,000 or over, the above would apply but the Affidavit would need to be signed by a solicitor which would typically incur a small charge from the solicitor as well as the fee for completing the Affidavit in-store.
What is the online process for picking up my items?
Once you have paid off your loan online, you will receive a payment receipt. You will then need to bring this receipt into the store which holds your item(s) and complete an online declaration form. You will then be handed back your items.
What happens if I don’t pick up my item?
Ultimately if you don’t pay for and pick up your item, we will sell it at auction to recover the monies owed. Once auctioned, you would not owe us any money and if your item sells above the loan amount plus interest, you will be owed the difference. This is called surplus - we will write to you and let you know if there is any surplus.
How is interest charged?
Here at H&T, we charge daily interest rather than monthly. Daily interest is calculated by multiplying the monthly interest by 12 and dividing by 365.25. For example: A loan with an interest rate of 10.49% would be – 10.49% * 12 / 365.25 = 0.34% per day.
Representative Example: Total amount of credit: £200 for 6 months. Total amount payable in one instalment: £325.88.
Total charge for credit: £125.88(Interest Only). Interest rate 125.9% pa(fixed).
Maximum APR 165.5 %APR. Maximum payment term up to 6 months.
Will the interest change during the period of my loan?
The interest rate will remain the same for the entirety of your loan with us.
What is the 28 Day Minimum Charge?
We apply a 28-day minimum charge to all pawnbroking loans. This applies to all pawnbroking customers who transact with us. This means that if a customer redeems, renews, or pays down between days 0-28 they will pay the full 28 days interest. From day 29 onwards interest accrues daily as before. Both the pre contract and contract documents contain an explanation of the 28-day charge. This does not affect a customer’s right to withdraw within 14 days of the agreement being completed.
Why do I need to pay the first 28 days of interest?
The term for a pledge loan is 6 months, whilst you can repay your loan at any time, the cost of processing and valuing your item means there is a minimum charge for those who wish to repay their loan within the first 28 days. Following this point, you will only be charged for interest incurred at the point you pick up your item.
Important Notice
As of May 2022 we no longer offer personal loans in-store or online , but we have kept some FAQs below in case you need to refer to them. We do offer pawnbroking loans where you can borrow money against the value of an asset such as gold, jewellery or watches. Find out more about pawnbroking here.
What should I do if I have a personal loan with H&T?
The terms and conditions of your existing loan contract stay the same, so it’s important you continue to make your payments on time.
Can I still apply for a top-up on my existing loan?
Unfortunately, we’re no longer able to offer top-up or further advances on existing loans.
Does this apply to online loans as well as in-store loans?
Yes, we’re no longer offering personal loans either online or in-store.
What can I do if I still need to borrow money?
We offer pawnbroking loans where you can borrow money against the value of an asset such as gold, jewellery or watches. Find out more about pawnbroking here.
Will my repayments still be recorded on my credit file?
Yes. Just as we do now, we will continue to accurately report your repayment record to credit reference agencies until the end of your loan.
What if I’m struggling to make my current payments?
We’re here to help you, we understand life is not always straightforward so please contact our dedicated team on 0151 525 1000 (Lines are open between Mon-Fri 9:00 – 5:30pm) or email us at debtmanagement@handt.co.uk we will support you in every way we can.
Will interest rates go up?
No, interest rates will stay the same, we are simply moving from monthly to daily interest, as this gives you more flexibility and transparency on your loan
Can I still pay off my loan early?
Yes, you can still pay off your loan any time you like, and you only pay for the days you’ve used the service.
How is daily interest calculated?
Daily interest is calculated by multiplying the monthly interest by 12 and dividing by 365.25. For example: A loan with an interest rate of 9.99% would be - 9.99% * 12 / 365.25 = 0.33% per day.
What happens if my contract expires?
We’ll contact you (at least three times) before the end of your contract to: Remind you of the date it expires Let you know that a payment is due Give you the option to redeem your item before it goes to auction The way we contact you will depend on what details we hold for you. These will include: Phone Letter
Can I make partial or additional payments?
Yes, you can make partial payments, in-store or online via the portal. You may make as many additional or partial payments during your contract as you wish. These can be for any amount you choose.
Why haven’t you offered daily interest before?
We have always offered monthly interest as this was how pawnbroking loans have traditionally worked. We have reassessed this following customer feedback.
What interest rates do you offer?
The interest rates we offer vary by loan amount:
Loan AmountMonthly Interest£0 - £5009.99%£501 - £2,5008.99%£2,501 - £5,0008.50%£5,001 - £7,5007.50%£7,501 - £10,0006.50%£10,001 - £15,0005.50%£15,001 - £50,0004.50%£50,001 - £100,0003.50%
Will the interest change during the period of my loan?
The interest rate will remain the same for the entirety of your loan with us.
Can I keep the type of interest I had before?
No – you will move automatically onto daily interest when you take out a new loan or renew your current loan.
How can this save me money?
You are no longer tied to monthly charges so for example if you take out a new pawnbroking loan on the 25th of the month and then want to redeem/renew after 6 months and 1 day, you are charged for the 6 month and 1 day as opposed to paying for a full 7 months as it worked previously.
How frequently do I have to make my payments?
Payment would be due at the end of the six-month contract. However, you can make partial or additional payments at any point. You can also choose to pick-up your item early.
Contact us
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PHONE
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EMAIL
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ADDRESS