Useful Contacts

The FCA has created several resources to support anyone experiencing difficulties or changing financial circumstances due to Coronavirus (Covid-19). The support is for a range of topics such as mortgage payments, personal loans, credit cards, overdrafts, motor finance and other forms of credit, managing your financial situation and working out a budget.

The Money Advice Service offer free and impartial money advice. They offer advice and guides to help improve finances, tools and calculators to help keep track and plan and offer support over the phone and online. They have created a Money Navigator Tool to support those affected by Coronavirus, which will provide helpful support in less than 30 seconds.

StepChange offer a wide range of services and gives advice to people in varying levels of need; they will ask the individual what their debts are and help them devise an action plan to improve their situation. They also have many useful online tools such as budget controls, web chats and FAQ support guides.

Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Citizens Advice will help people in numerous situations, from unfair employment dismissal to immigration and asylum issues, housing and benefit and personal family issues (divorce, legal problems).

The national charity Money Advice Trust runs National Debtline and offers free, independent and confidential advice to people in debt, by phone and online.

Cruse Bereavement Care offers support, advice and information to children, young people and adults when someone dies. Cruse specialises in helping individuals deal with grief and the many
different forms that it can take.