Careers

About Us - More Than Meets The Eye
Pawnbroking might not be the first career choice that comes to mind, but there’s so much more to us than you might expect.
With over 125 years of experience, we’ve established ourselves as a trusted, community-based financial services provider and retailer and proudly stand as the largest pawnbroker in the UK. Our presence extends across over 280 high streets, and we’re continually expanding our reach through our social and e-commerce focuses.

Joining our team means embracing exciting challenges and opportunities to grow in a supportive environment that values diverse perspectives and encourages professional development.
But don't just take our word for it - our customers say it best. Take a look at our Trustpilot reviews to see why they love us.

Do your best work and thrive at H&T

We understand that choosing the right place to work is important to you, and we’re here to make your experience with us as positive as possible. Our goal is to provide an exceptional applicant journey, marked by meaningful conversations, transparent and friendly experiences and a well-structured process, so you’re always in the loop.

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Apply

Be sure to send us your up to date CV along with your contact details. Once received, our team will carefully review your application and let you know what the next steps are, even if you're unsuccessful. If you need any additional support with this process, please feel free to contact us at recruitment@handt.co.uk.
INTERVIEW

For our store based roles, our interviews are conducted in person as preference. For other roles, these will typically be conducted via a video call. Where the position might have multiple interview stages or assessments, you’ll be guided along the way.
OFFER

Our team will work with you on the details of our offer, notice periods and agree a start date. All our paperwork is digital and easy to access.

Do you think H&T is the right place for you? View our current live vacancies today

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Recruitment Privacy Notice

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A better place to work

We’re building a better place to work, fuelled by transparency, trust and technology that is a force for positive change in the local communities we have been serving since 1897.

H&T want to ensure that opportunity lies in everything we do; that’s why it’s one of our core values. Our people are what make us a great business, and we recognise that they go above and beyond everyday to ensure the best levels of customer service.

Developing people through career support, internal training, learning and development programs are all some of the ways that we invest in people and make sure that no one feels disconnected. Every person is valued for the role they play, with no one person being any more important than another and we aim to work as one team towards our goals.

OUR MISSION

Our mission is to consistently exceed our customers’ expectations by developing and empowering our people, driving sustainable growth, and providing attractive returns for our shareholders.

To achieve our ambitions, it is important that all colleagues feel involved and aligned with the brand values.

We are always on the lookout for new talent

Whether your passions lie in helping your local community through access to financial services, or you’re drawn to retail focused roles, we offer a variety of exciting opportunities that will challenge you and immerse you in a world of diverse and fascinating products.
Here’s just a glimpse of what you could do:

Become an expert in jewellery valuations
Process various financial service products
Supervise or manage a team
Support the businesses core functions like IT, HR or Finance
Join our watch team and work with exceptional timepieces

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PERKS AND BENEFITS

Health & Wellbeing

We recognise we all need support to manage our lives, inside and outside of work. We provide an Employee Assistance Programme, mental health training, health-related benefits like flu vaccines, a cycle-to-work scheme and health plans.

Discounts

We want you to enjoy our great products too, so we provide an up 25% discount on our range of new and pre-owned products. You’ll also get rate travel money rates and pawnbroking loan rates. We partner with Perk Central, our online benefits portal which hosts a number of discounted voluntary benefits too.

Competitive Reward

In addition to your base salary, we provide a performance-related bonus scheme, access to a pension scheme, life assurance and recognition schemes.

Development

We provide comprehensive support when you join us so you can develop in your role. This includes in-house development programmes, apprenticeships and qualifications. We want you to flourish with us and grow a successful career.